Privacy Policy

Privacy Policy

This Privacy Policy explains how The LifeLab Consortium (Wellcome Sanger Institute, European Molecular Biology Laboratory European Bioinformatics Institute, The Babraham Institute, the University of Cambridge and UK Research and Innovation Medical Research Council) (we or us) use any personal information we collect about you, or that you provide to us, when you use this website or contact us directly.

The General Data Protection Regulation

The General Data Protection Regulation requires us to manage personal information in accordance with data protection principles and in particular requires us to process your personal information fairly and lawfully. This means you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us in order that we may provide the product or service that you require.

We rely on Article 6(1)(f) of the GDPR as the lawful basis on which we collect and use your personal data. That means that we can collect and use your personal data on the basis that it is necessary for the purposes of our legitimate interests, except where our interests are overridden by your privacy interests.

Our legitimate interests are carrying on our business, providing services to our users, and raising awareness of LifeLab online, in print, and in person.

What information do we collect about you?

Through our website (, we may collect and process the following data about you:

  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys to help us improve our services, although you do not have to respond to them.
  • When you browse the website, we collect details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, as well as the resources that you access.

Cookies and analytics information that make our site easier to use and allow us to continue to improve our website. Further information as to our use of cookies can be found in this policy.

How will we use the information about you?

Personal data is used to keep you informed by providing information that you have subscribed to receive, for example, news, publications and events or to respond to individual requests and enquiries submitted (directly or those submitted via a webform). By supplying this information you are consenting to the LifeLab consortium storing and using it for the purposes for which it was provided. We will not use your personal information to contact you unless you have specifically requested to receive information from us.

Any personal information we have gathered will not be shared with anyone outside our consortium members or other companies that provide us with services such as externally hosted software. We do not allow our service providers to use your data for their own purposes and they may only use your data upon our instruction and in accordance with all relevant data protection laws.

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

How long will the information be stored for?

We will store the information in a secure and protected environment and only for as long as is necessary for the purposes explained in this document. In addition, legislation might oblige us to store information for a certain period of time.

We do not store or retain any bank account information.

Access to your information and correction

You have the right to control your personal data. If at any point you believe the personal information we hold on you is incorrect, you want us to correct or delete that information, or you no longer want us to hold that information or contact you, you can exercise your rights by contacting our Data Protection Officer using the contact details towards the end of this document. Your rights include:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object

We will not make a charge for this service.

For more information about your personal data rights please visit the Information Commissioner Office website at:


We may collect technical data about the type of Internet Browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. This is a technology called “cookies” which can be used to provide you with tailored information from a website. A cookie is an element of data, a file which is nothing but a line of text that a website can send to your browser, which may then store it on your system. This will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. For more information about cookies, please see our Cookie Policy.

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, in a few cases some of our website features may not function as a result.

What about Security?

Your personal data is processed in a manner that ensures that it is secure and your confidentiality maintained, including preventing unauthorised access to or use of your personal data and the equipment used for the processing that data.

LifeLab has implemented appropriate technical and organisational security measures to ensure the security of your data and we adhere to current regulations.

Our website conforms with the latest security practices but the transmission of information via the internet is not completely secure. We do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How do I contact you?

If you have any queries, requests or complaints on the subject of data protection or would like to opt out of any contact or communications, please do not hesitate to contact our Data Protection Officer via

If you are not satisfied with the Data Protection Officer’s response, or believe we are processing your personal data not in accordance with current Data Protection regulations, you can contact the Information Commissioner’s Office (ICO). Their Helpdesk number is 0303 123 1113.